HouseDoc is a private and secure on-line service for e-mail communications between patients and their doctors or other licensed medical providers. The service is private and secure, and compliant with HIPAA regulations and AMA guidelines.
Communicating by e-mail instead of by phone increases convenience, while reducing the workload at the front desk. For patients, HouseDoc provides an easy and convenient way to connect with their doctors from home, work, school or vacation. The medical history and list of medications can be stored online in case of emergency.
Doctors can respond to requests for appointments, test results, billing inquiries, copies of records, e-mail or Telephone consultations, prescription renewals, forms, or letters. Messages can be forwarded to office staff, saved, or printed. Doctors can also share medical information with other providers. Appointments are automatically confirmed online 3 days beforehand.
To use HouseDoc, the doctor first registers, selects the services to offer, and informs the patients of their availability. Patients then register, select their doctors' name from a Medical Provider Database, and request access. After the provider grants access, subsequent messages are autotmatically exchanged. Patients can also register first, and tell their doctors about the service.
Registration is free, and there are no charges for routine office communications. The physician can set fees for additional out-of-office services such as an online consultation, renewing prescriptions, or filling out forms, in which case a $2.00 service charge will be added to the patient's fee by HouseDoc. Payments are by credit card, at the time the service is requested.
For urgent matters, or emergencies, contact the physician’s office directly.
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